Recent Water Damage Posts

Dirt From Water Damage

2/4/2019 (Permalink)

If you have a water damage, sometimes it is not as easy as removing the water and drying everything out.  This low-income housing complex had a burst pipe on their second floor.  The water leaked down to the first floor, and carried with it a whole lot of dirt and debris.  The photo demonstrates just how much dirt the water stream actually brought with it. Our crew removed the water, dried everything out, and then washed the floors so that the customer was happy.  If you have water damage, please do not hesitate to call us.

SERVPRO of Trumbull, Monroe and Northern Bridgeport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Huge Water Extraction

1/31/2019 (Permalink)

This person called us with over a foot of water in their large finished basement.  We were on scene within minutes with our large water pump to extract the water.  Usually, we only need one hose to pull all the water out of any given structure.  There was so much water here that we had to use two hoses. Luis can be seen here making sure the water is flowing out properly to minimize the amount of time it took to remove all the water.  If you have water in your home or business from a storm, please call us.

SERVPRO of Trumbull, Monroe and Northern Bridgeport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Acting Quickly May Save Your Belongings

1/30/2019 (Permalink)

When a basement floods, everything that is sitting on the floor gets wet.  Some things may be okay, but most of your belongings will become damaged, the extent of which only gets worse the longer they stay submerged.  Many times, if the water is pumped out and extracted quickly, some items can be saved, at least to some extent.  We specialize in large-scale water extraction, and can pump thousands of gallons of water in a timely manner.  This is a photo of a recent homeowner’s basement who called us.  With our equipment, we got the water out, and began the drying process.

SERVPRO of Trumbull, Monroe and Northern Bridgeport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Small Pipe, Big Problems

1/28/2019 (Permalink)

It is astonishing just how much damage a little water can do. Take a look at the damage in this bedroom. The entire ceiling had to be removed and some of the walls were affected as well. You can see the size of the pipe that caused the damage.  If a pipe this size can produce that much water, imagine if the pipe had been one of the larger ones in the home.

We had to remove the ceiling and portions of the wall to begin the drying process.  Once that is done, we can bring in our fans and dehumidifiers.

SERVPRO of Trumbull, Monroe and Northern Bridgeport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Water Damage Response Time

8/2/2018 (Permalink)

When a water issue strikes your home or business, response time is the most important factor when containing the damage.  SERVPRO of Trumbull Monroe Northern Bridgeport is extremely fast, but steps that you can take on your own before our professionals arrive can make a huge difference.

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

SERVPRO of Trumbull Monroe Northern Bridgeport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Flood At A Car Dealership

8/2/2018 (Permalink)

Last month, the combination of a burst pipe and excess rainwater caused a local car dealership to flood. 

SERVPRO of Trumbull Monroe Northern Bridgeport was called in to remediate the damage.  What was unique about this instance is that the water affected both carpeted and laminate flooring.  This presented a challenge because we needed to use multiple types of drying and dehumidifying tactics to successfully fix the issue.  We also had to do the job while not disturbing or damaging the automobile inventory.

As you can see in the photo, we were able to completely dry out the affected area.  The carpet in the office areas were left dry and odor free.

SERVPRO of Trumbull Monroe Northern Bridgeport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

What is Ice Damming?

2/5/2018 (Permalink)

An ice dam is an ice build-up on the eaves of sloped roofs of heated buildings that results from melting snow under a snow pack reaching the eave and freezing there. Freezing at the eave impedes the drainage of meltwater, which adds to the ice dam and causes backup of the meltwater in a manner, which may cause water leakage into the roof and consequent damage to the building and its contents if the water leaks through the roof.

Ice dams are a common sight in the Northeast. We've handled several claims this past month stemming from ice damming. What we've found is the flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice build up high enough in the gutter, it can provide a foundation for an ice dam.

Stay tuned for our next blog, where we’ll tell you how to prevent these dangerous ice dams.

Ice Dam Prevention

2/5/2018 (Permalink)

PREVENTING ICE DAMS

You can scrape snow from the roof whenever it falls, using a snow rake from below or a broom or plastic shovel from above. BE CAREFUL: The first method can bury you in snow, while the second can send you slipping off the roof. Hire someone who knows how to use a safety line.

You can replace your shingle roof with standing seam or other metal roof. Or you can replace the bottom three feet or so of your shingle roof with a wide metal drip edge. Whatever you do, install a water-repellent membrane under any new roofing.

NOTE: If your roof is not very steep, an ice dam can still form on metal roofing and drip edges.

DEALING WITH EXISTING ICE DAMS

1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them.

2. Clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts.

3. Melt troughs through the ice dam with calcium chloride ice melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains.

A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free.

WHAT DAMAGE DO ICE DAMS CAUSE?

When an ice dam gets big enough, melted water backs up behind it and seeps underneath the shingles. Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot.

That's where we come into play. We can't prevent the ice damming from happening, but we can help you take care of the damages that it can cause. 

Frozen Pipe Water Damage In Trumbull Monroe Northern Bridgeport

2/5/2018 (Permalink)

Temperatures have fluctuated between cold and bone-chillingly cold.  When it gets very cold, homes and businesses are at higher risk of pipes freezing and ultimately bursting.

Here are a few tips to remember:

• Check around your home or business for areas where water supply lines are in unheated areas. Wrap exposed pipes with foam, insulated materials or pipe heating cables. Watch these locations on a daily basis when temperatures is below 32 degrees Fahrenheit.

• If you are going out of town, and you suspect that temperatures will drop, turn off the water to your home and open all the taps to drain the water system. Set your temperature no lower than 55° F.

• Unhook the water hoses from the exterior of the home and bring them inside, to maintain their life.

• Drip your faucets, to reduce the build-up of pressure in the pipes during an arctic blast weather advisory.

• Keep garage doors closed if there are water supply lines in the garage.

• Keep the thermostat set to the same temperature both during the day and at night. By suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much costlier repair job if pipes freeze and burst

• Open cabinet doors when temperatures are below 32 degrees Fahrenheit. The warm air can circulate around the pipes and prevent the water from freezing.

Popular Locations of Frozen Pipes:

• Outside wall

• Under a sink

• Unheated crawlspace or basement

• Outside water spigot

• Swimming pool supply lines

• Water sprinkler lines

• Attics

• Garages

Tips on Thawing Frozen Pipes:

• If a pipe bursts before it is thawed, immediately shut off the water at the water main to prevent further damage!

• Frozen but not ruptured? If you turn on the faucet and the water doesn’t come out or comes out in a trickle, your pipes are probably frozen. You need to act quickly to thaw the frozen pipe before it bursts.

• Identify the frozen water supply pipe.

• Open a faucet supplied by the frozen line, even if you have not found the frozen spot.

• To find the blockage, follow the pipe back from the faucet to where it runs through cold areas such as an exterior wall, unheated crawl space or in some cases an unheated basement if the pipe is near an outside wall.

• Often the frozen area of the pipe will be frosted or have ice on it. If the situation is getting critical the pipe may be slightly bulged or look slightly fissured.

Frozen Pipe Behind a Wall:

• Leave the main water valve near your water meter open when thawing the pipe.

• If the frozen pipe is behind a wall or ceiling, you’ve got a challenge on your hands. You have three choices:

• Turn up the heat in the house and wait.

• Use an infrared lamp or lamps to heat the wall where you think the frozen area is located. Infrared lamps are better than regular heat lamps because the heat passes through the air without heating it, directing more energy to warming the wall and frozen pipe.

• Tear out part of the wall or ceiling to get at the frozen section of pipe. Then thaw the pipe as an exposed pipe.

If Your Pipes Burst…

• Turn off the water supply. Locate your water shut off valve and turn off the main water shut-off valve. You should find this in the basement or where the service pipe enters your home. Drain the system by turning on all your cold-water valves.

What You Can Do to Manage the Damage (until we get there):

• Water Buckets. If you notice the leak quickly you can catch dripping water in buckets.

• Make a hole in the ceiling to let water out.

• Turn off electronics/appliances

• Open Drawers, closets and cabinet doors to in enhance drying.

Water Damage Restoration in Trumbull Monroe Northern Bridgeport

2/5/2018 (Permalink)

This elementary school in Trumbull Monroe Northern Bridgeport, CT had a pipe burst on an upper floor.  Water poured onto the floor and eventually started to flow onto the floors below, causing multiple layers of water damage in the process.  SERVPRO of Trumbull Monroe Northern Bridgeport responded quickly and effectively.  As you can see in the photo, the floor was restored to its previous state, and school was resumed in a timely fashion.

There's never a convenient time for fire, water, or any other damage to strike your Stamford commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation

2-story water damage in Stamford

7/21/2017 (Permalink)

Water Damage 2-story water damage in Stamford Bubbling paint from pooled water.

A pipe break caused this house to flood on he second floor. The water flowed down the walls into the first floor, damaging the walls and carpeted floor in the process.  This before picture shows the first floor ceiling with gallons of water bubbling the paint.

SERVPRO of Trumbull, Monroe and Northern Bridgeport was called in to clean up the aftermath. We pulled up the damaged carpet to reveal a gorgeous hardwood floor.  We cleaned the wood floor and delighted the homeowner.  The owner was thrilled-she said "This floor never looked this good in the 10 years I've owned this house".

Whether your Fairfield County home has emergency flood damage or you need your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.  Learn more about our residential services:

• Water Damage Restoration

• Fire Damage Restoration

• Mold Remediation

• Storm Damage Restoration

• Cleaning Services

• Building/Reconstruction Services

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

• IICRC Training

• Employee Certification Training

• Initial Franchise Training

• e-Learnings

• Continuing Education Classes

Saving Personal Items from Water Damage

3/9/2017 (Permalink)

One of the most common topics after a client suffers water damage, is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

 

What Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. Obviously, if you are dealing with clean water, the chances of you being able to save some of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

 

Porous vs Non Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

 

The Amount of Time the Water Saturated

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

 

Factor in the Replacement Cost

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a professional. If you hire a water damage restoration company to handle a dry out of your property, they will be able to assist you in assessing damage to your personal belongings as well. To speak to a professional water restoration representative at SERVPRO, contact them today.  They are always there to help.

 

Do You Need Help With Water, Mold, or Fire Restoration? Call SERVPRO of Trumbull Monroe Northern Bridgeport today!

Water Cleanup Tricks

3/9/2017 (Permalink)

A broken pipe is by far one of the greatest nightmares homeowners face. Even just a small broken kitchen pipe can quickly cause a considerable quantity of damage to your home. It is for this reason that you need to take care of water damage immediately.

Dealing with water damage requires seeking the help of a trained professional water restoration expert, such as the experts of SERVPRO. Before they get there, there are a few things you can do to assist in keeping the damages to a minimum. Here are a few tips:

 

Turn Off the Water

You might be tempted to seek out the source of the leak as your first step. This can be problematic, however, depending on the type of leak or damage. If, for instance is simply an overflowed sink, then you would just turn off the sink. However, what if a pipe that you can’t see has burst?

It’s because of reasons like these that you need to turn off the water supply as soon as possible. It is also recommended that you temporarily turn off electrical power as well. The last thing you want is for the water to mix with electrical wires!

 

Accelerate the Drying Process

The next step entails doing everything in your power to get your home to dry. Start by opening windows and turning on fans. This will get air flowing through your home, which will help to start drying it and also reduce the buildup of disgusting odors.

If you have a dehumidifier, turn it on immediately. It will extract moisture from the air, thus helping accelerate the drying process. Run it for as long as possible. If you stop early, it could lead to the growing of mold and mildew.

If you don’t have a dehumidifier, then don’t worry, because the water restoration experts will bring one with them. As we said earlier, however, just make sure you contact them right away. They need to get to your home as soon as possible!

Make sure you also remove rugs and other portable carpeting and place them outside to dry. Try to wipe down furniture and personal items (books, chairs, toys) as much as possible. 

 

Pull Out a Wet/Dry Vacuum

Another step that we recommend taking is pulling out a wet/dry vacuum cleaner. We understand that you might not have one. If you do, use it to remove as much water as possible from carpets, upholstered furniture and/or tile and wood floors.

This process can take quite a while, but it’s important to remove as much water as possible. Also, make sure you focus more on wood surfaces than carpeted areas. Due to wood’s porous nature, it’s apt to soak up all the water, which in turn will cause it to become warped and delaminated.

Again, if you don’t have a wet/dry vacuum, don’t worry. The restoration professionals will take care of this for you. Just make sure you contact them immediately!

 

Things Not To Do

There are some things you should definitely NOT do after your home suffers from water damage:

Never leave web fabrics and clothing items in place. Try to hang them.

Also avoid leaving books, magazines and other such items on wet floors.

Please refrain from trying to use a regular vacuum cleaner to clean up water.

Avoid using electrical equipment and appliances a like television.

Stay out of rooms that have a wet ceiling.

These might seem obvious, but it’s good to know. Be especially careful with wet ceilings. They could be much weaker than you think, and the last thing we want is for a roof to collapse on you!

 

Final Steps

The real work won’t start until the restoration company gets there. Professionals, such as SERVPRO, possess the equipment needed to do real water extraction and repair. Part of this process will involve installing certain equipment, be it professional-grade dehumidifiers and whatnot.

When this occurs, make sure you follow the directions given to you. Usually, the professionals will ask you to keep their equipment running for a while. Make sure you stick to their schedule and do not arbitrarily turn off their equipment. This could negatively affect the drying process and make things worse.

The last thing the professionals will do is give you preventative maintenance tips. It is recommended that you follow through on these steps to insure that your home and belongings return to their former state. It can make the difference between whether or not your home ever suffers unneeded water damage again!

For all of your water, fire and mold restoration needs, give the professionals at SERVPRO a call today!

Happy Customer

3/9/2017 (Permalink)

A water main break caused this basement in Bridgeport to flood. This before picture shows the mess left behind after all water had receded.

SERVPRO of Trumbull Monroe Northern Bridgeport was called in to clean up the aftermath! The owner was thrilled she said "This basement never looked this good in the 24 years I've owned this property".