Recent Posts

Why More Insurance Agents Choose SERVPRO

2/5/2018 (Permalink)

SERVPRO blends customer service with accountability! SERVPRO understands your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need. 

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients.  Our Treasure Valley team knows how critical it is that every job goes as smooth as possible, ensuring your clients trust you time and time again when they need help. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO of Trumbull Monroe Northern Bridgeport and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done the right way the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO of Trumbull Monroe Northern Bridgeport's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference.

We are an IICRC Certified Firm

2/5/2018 (Permalink)

The Institute of Inspection, Cleaning, and Restoration Certification creates the standards for the restoration industry and provides training and certification to restoration companies.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Prevent Legionnaire’s Disease in Commercial Settings

2/5/2018 (Permalink)

From the CDC:

Water System Maintenance

The key to preventing Legionnaires’ disease is to   prevent Legionella colonization (growth) in water systems.  Guidelines for reducing the risk of Legionella growth and spread are available for those who maintain and manage building water systems, including systems for potable (water for drinking and showering), non-potable, and recreational water from ASHRAE®. ASHRAE is a not-for-profit organization that develops standards and guidelines for industries that design, manufacture, and maintain building systems.

ASHRAE Standard 188: Legionellosis: Risk management for building water systems (ANSI approved)

Frequently Asked Questions: ASHRAE Standard 188
Get the answers to frequently asked questions about ASHRAE Standard 188, which outlines a minimum legionellosis risk management program for buildings.

ASHRAE Guideline 12-2000: Minimizing the risk of legionellosis associated with building water systems

CDC developed a toolkit to help building owners and managers better understand ASHRAE Standard 188 and how to develop a water management program to reduce the risk of Legionella growing and spreading in their building(s). The first step is determining if your building or certain devices in your building need a water management program. Use this quick yes/no worksheet to find out.

Dangers of Asbestos in a Business

2/5/2018 (Permalink)

Although asbestos is for the most part no longer used in construction and manufacturing, many buildings today still retain traces or even large quantities of asbestos. Particularly in older buildings, testing for and identifying this asbestos is an important job, but one that is unfortunately neglected by many business owners. Failing to test for asbestos when making renovations or restorations to a building can cause long-term negative health effects for restoration professionals, customers, and even yourself, creating a legal and financial disaster large enough to ruin most businesses. There are specific Federal regulations mandated by the EPA regarding renovating buildings, and asbestos abatement. SERVPRO provides certified asbestos testing to ensure the safety of our technicians and your customers alike.

Asbestos testing for a business is not only advisable for practical reasons, but also for legal ones. Failing to test for asbestos can lead to steep fines and regulatory penalties, regardless of whether or not the substance is present. OSHA has explicit guidelines in place regarding demolition or renovations of commercial structures, especially schools, and other municipal buildings. Furthermore, if a customer or employee gets sick as a result of untested asbestos, you may be at risk of a costly and difficult lawsuit. Federal and state authorities alike take this process seriously, which is why it is always recommended to hire a certified company like SERVPRO to complete the task. 
 
Health Reasons 
In addition to laws on the subject, testing for asbestos should be a major consideration for your health. Asbestos can cause many negative health effects, some of which can shorten your lifespan or lead to long-term illness. Asbestos is a known carcinogen.The longer you are exposed to it, the more likely many of these side effects are to manifest, meaning that valued employees and regular customers may also be at risk. Just as the removal of mold growth can help to avoid a medical emergency in your business, so too can asbestos testing prevent a host of serious medical issues. 
 
Your local SERVPRO is certified in asbestos testing and guarantees a fast and efficient process for your business. Call us today for our services or a quote.

SERVPRO of Trumbull Monroe Northern Bridgeport team heads to Florida to aid in flooding efforts

2/5/2018 (Permalink)

When Irma wreaked havoc on the state of Florida, SERVPRO of Trumbull Monroe Northern Bridgeport mobilized and sent a team of highly skilled staff to aid in the recovery efforts.

SERVPRO of Trumbull Monroe Northern Bridgeport sent 6 employees to help.  They left Connecticut in a group of vehicles to start the drive down with our equipment.  SERVPRO’s semi-trailer, containing large quantities of drying equipment was also on the road hours after getting the call.

Whether your Fairfield County home has emergency flood damage or you need your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.  Learn more about our residential services:

• Water Damage Restoration

• Fire Damage Restoration

• Mold Remediation

• Storm Damage Restoration

• Cleaning Services

• Building/Reconstruction Services

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

• IICRC Training

• Employee Certification Training

• Initial Franchise Training

• e-Learnings

• Continuing Education Classes

As always SERVPRO is Hero Ready! 

Storm Safety Tips

2/5/2018 (Permalink)

Lightning from thunderstorms injures hundreds of people in the U.S. every year and kills dozens. These causalities are easily preventable if you follow these simple safety tips.

1) Listen to the radio and television for severe thunderstorm warnings. The National Weather Service issues warnings for counties and even sends out text messages now to our mobile phones when storms are on their way. Pay attention and heed their warnings for safety.

2) Remember the 30 second rule. If there is not 30 seconds in between the time you see lightning and hear thunder, it’s time to go indoors.

3) Lightning typically strikes the tallest object around so if there is a storm, move indoors if at all possible or into a hard top car if there are no buildings around.

4) Once inside, stay away from windows, plumbing and electrical. If lightning strikes outside, it can carry inside via land lines.

5) Get out of boats and away from bodies of water. If you can hear thunder than you are close enough to get struck by lightning.

6) If you are caught outside, avoid standing by tall isolated objects such as trees. Find a grouping of small trees surrounded by taller ones, avoid bodies of water, and if there is only open spaces, look for a dry low-lying area and try to make yourself the smallest target possible. Do not lay flat on the ground, rather crouch with your head between your knees. Sheds, outhouses and tents provide no safety so keep this in mind when you are hiking or camping. Always think ahead and be prepared in the event that you are caught in a thunderstorm and if possible, turn around on your trip and head home.

Power Outage Tips

2/5/2018 (Permalink)

When a heavy storm hits your area, your power may go out.  Most of us have experienced it before.  It can range from a minor inconvenience that lasts less than an hour, to a multi-day event that requires safety precautions be taken.

If your refrigerator loses power, food and other perishables are safe to consume if the outage lasts 4 hours or less.  After this period, bacteria can grow and cause food to be unsafe to eat. Medications that need to be refrigerated can lose their potency if warmed too much.  Most medications are still effective up to 24 hours after a power loss.  Still check each label to verify. After that period, discard all medications unless otherwise noted.

If an outage occurs in either the winter or summer, extreme temperatures can come into play.  Both heat stroke and hypothermia can affect people if the building without power has no means of temperature regulation.  If too hot, seek out a commercial space that has a generator powering an air conditioning system.

Fire Extinguisher Importance For Your Home or Business

2/5/2018 (Permalink)

Office buildings need specific fire safety equipment to keep both employees and clients safe. This includes smoke detectors, sprinklers, fire alarms, and extinguishers.  

The first step in fire damage restoration is to put out the fire using the proper tools.  A first responder may use an approved portable fire extinguisher to prevent a small fire from growing and causing further damage.  

The National Fire Protection Agency publishes a series of standards and requirements for portable fire extinguishers called NFPA 10, available here.

No matter what the size of the fire, your first priority should be to get everyone out safely and call 911.  Once the fire has been put out, you can call SERVPRO of Trumbull Monroe Northern Bridgeport at (203) 324-1642 to assist.

Coping With A Fire

2/5/2018 (Permalink)

When we talk about a fire, or any other disruptive disaster to strike your home, we always refer to SERVPRO’s amazing service and expertise making it “Like it never even happened.”  We talk about drying and repairing, dehumidification and reconstruction.  What often gets looked over is the mental aspect of these events.

During and after a disaster it is natural to experience different and strong emotions.  Emotional reactions can often be strong, with young children at an increased risk of experiencing trauma from a disaster at home.

Talk with someone about your feelings - anger, sorrow and other emotions - even though it may be difficult.  You can also look for help from professionals who deal with post-disaster stress.

Whether your Fairfield County home has emergency flood damage or you need your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.  Learn more about our residential services:

• Water Damage Restoration

• Fire Damage Restoration

• Mold Remediation

• Storm Damage Restoration

• Cleaning Services

• Building/Reconstruction Services

Fire Investigation Assistance

2/5/2018 (Permalink)

After a large fire loss many questions need to be answered such as:

• What was the source of the fire?

• Were there any fire accelerants present?

• Was there negligence or arson activity?

• Was it a mechanical/structural issue or human error?

Local fire departments, private insurance companies, gas and power company representatives and many others are called upon to investigate the scene of the fire and do their best to answer these and many other questions. This process can take from a few days to several weeks.

SERVPRO will set up a containment fence around the perimeter of the property and install any needed wind and/or erosion control barriers. We will bring on site portable restrooms and any heavy equipment such as excavators, backhoes and skid steers that are requested by the investigation team.  We provide the investigators with a mobile office, generators for power, lights and computers, hard hats, gloves, respirators, eye protection, water, coffee and miscellaneous office supplies.

Providing the fire investigation team with all the resources necessary to accurately and quickly determine the cause of the fire, helps streamline the entire insurance claims process, ensuring the reconstruction is started sooner for the property owners, so they can get back to living “Like it never even happened.”

SERVPRO of Trumbull Monroe Northern Bridgeport is here to help with all fire damage and remediation issues.